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Alienware M7700

Alienware M7700

 

Alienware M7700
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People - do not buy anything from Alienware! It 'was a huge mistake for us. M9750 laptop we bought 18 months ago and spent a fortune. My son saved a lot of money and was excited to get this. Was sent for repair at least twice. The second time he returned, and has not yet determined, are installed on the motherboard incorrectly. When we just say that trying to act like we did something that has to be divided again. Finally agreed to amend September 3 This patch, when he sent back to us, it was hidden from the Federal! [...] I also realized that they are constantly federal two months before, but I won a few more months. Okay, so he took the computer to replace the losses on a computer that is not so good on the computer. But there's nothing I can do, I complained and argued and prayed, but they sent me a laptop base model which does not even compare with expensive that we bought. I swear it's still better than my old one, but it's only because technology has improved, it is because the prices of computers. Although not as cold as we had initially, but no matter. We have no choice. They are rude and never once apologized to us that lost our laptop Federal - treated me like a thief, and also told me that my account has been "marked for possible fraud, what? Are you kidding? We sent a laptop for repairs in April 2009 and I have never seen or product for a replacement. Of course, I have a new laptop this week, but begins to determine the lost time and the aggravation for all these months. Oh, and Only time, Alienware apologize to all was when I referred to a lawyer. Interesting. Attention Houston, Texas. [...]

 

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BuyingAlienware Aurora M7700 Gaming Notebook

Don't waste your money

I've had this laptop for 3 years and 1 month to be exact the battery pack and the Video Card Heat Sink have died.The video card is burned and I smelled smoke coming out of the laptop and I saw dead pixels on the screen & I had to shut the computer down immediately because I was afraid the computer would burn.The heat sink costs over $500 & you can't find it at any local computer repair store or stores like Staples.I didn't get the warranty because I never thought that a $3,000 laptop would have so many major problems in less then 5 years.

CheapAlienware Aurora M7700 Gaming Notebook

Alienware Aurora M7700 "Worst Idea Ever"

I purchased this same laptop from Alienware thinking I was getting the best PC ever! I WAS WRONG! The only reason I saw the above post is because I am shopping for parts to fix mine. Alienware's customer support is the worst I have EVER dealt with, I would-could get better service from a barking dog. I only wish that I would have purchased the 4 year extended warranty. SO far, the screen has dead pixels and the back light doesn't seem to work, the dvd drive is toast, one of the cooling fans died, and the battery is toast. This laptop is 4 years old, I have seen 10 year old Dell laptops with less wrong. All in all, build your own, all this laptop was is a Clevo 900D that Alienware stuck there name on. I urge anyone who is considering buying from this company to look elsewhere! Please! Please!

CheapestAlienware Aurora M7700 Gaming Notebook

overhyped piece of garbage

As a young teen I used to dream about a machine such as the one alienware claimed it was. A machine that does anything and everything for gaming, with state of the art sound and graphics. Alienware claims it has award winning customer service and a computer that I nicknamed RAMBO, before I bought one. 

With mods, my alienware desktop replacement cost 4700.00. It is by far, the absolute worst experience I have ever had with a computer, and it has been sitting in my closet for nearly a year after I purchased it. Multiple crashes, both hdd's stripped and the machine in general was so hot at times, it would burn not only a flat surface but would retain the heat long after the machine was off. Save the argument that a large replacement desktop would do that in general, the machine has nearly not enough adequate fans to carry the weight and heft of such a system. 

I cannot urge you enough, no matter how slick and stylish the ads may be and how amazing the clock speeds are that alienware claims (you can build your own and clock it at whatever you like, you don't need the name alienware to do it), never, ever purchase anything from this company. 

The customer service was tiresome, nauseating and paltry. I had to call up nearly three times a day for months, before they would even consider having it returned, that was still with it under warranty. 

A company that should clearly go underground and never come back up again.

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