Not Working
2010
Tire Works Offers Ultimate Convenience
In May of 2004, Jeff and Roshie Weightman opened the first Tire Works store in North Las Vegas, Nevada. "One of our main goals with Tire Works was to create a company based on a set of uncompromised values," explains Tire Works CFO Mrs. Weightman. One of those "uncompromised values" is customer convenience.
"We try our best at Tire Works to be the most convenient tire company, bar none," says Roshie Weightman. What steps has the Tire Works organization taken to ensure the utmost in customer accessibility? The first component is the convenience of Tire Works store locations. Since opening their first store in 2004, Tire Works now boasts an impressive 14 locations throughout the Las Vegas Valley.
Customers in Arizona will be able to experience the Tire Works difference soon enough. The Weightmans plan to open 9 more Tire Works stores in Las Vegas and even more on into their neighboring state. In addition to conveniently having the many Tire Works stores through out Las Vegas, they recognize most professionals aren't out of work until the late afternoon. To accommodate them, "Our Tire Works stores are open every day, including Sundays." says Weightman. "Emergencies happen, and we want to be available at Tire Works at all times!"
Each Tire Works store offers convenient, late evening hours. Tire Works customers are encouraged to come service their vehicle, even if they arrive just before closing time. "We don't want to turn anyone away from a Tire Works store," Mrs. Weightman states. "If you can't make it during our business hours, Tire Works has a drop-off service available." With the Tire Works drop off service, the company's ASE (Automated Service Excellence) certified craftsmen will service your vehicle while you're at work.
"We really tried to cover every angle of convenience at Tire Works," Weightman professes. "If a customer can't get back to Tire Works after dropping their car off, we'll keep it locked in our secure shop overnight." In this way, the people of Tire Works treat customers like family.
In order to show they value a patron's time, Tire Works makes sure to have the largest possible selection of tires in stock. "We realize at Tire Works that it's inconvenient to have to return to a store," Roshie empathizes. "So Tire Works keeps a huge selection of tires in stock. 3,175 different brands and sizes to be exact!"
If a customer calls and Tire Works should have a tire in stock but they don't, they will offer the next slightly better tire at the same price. In addition to the convenient number of locations, length of hours and drop-off availability, Tire Works offers a computer reservation system for those who prefer to plan ahead. Tire Works will hold a customer's tires and set an appointment for them at their convenience.
Finally, the number to reach Tire Works corporate headquarters is posted in every store. If Tire Works can do anything to be more accommodating, they encourage customers to call. "Besides," Mrs. Weightman concludes, "how can Tire Works truly be the most convenient store if we don't listen to our customers?"
About the Author
In May, 2004 Jeff and Roshie Weightman opened the first Tire Works store in North Las Vegas, Nevada. The Weightman's vision and ambition for Tire Works was clear. Their mission was to support the local community through hands-on involvement and generous donations from Tire Works to programs like Toys For Tots, Christmas Angel, Coats For Kids, Nevada Rape Crisis Center and many more.
Jeff and Roshie Weightman promised that Tire Works would offer the best prices and best service to Las Vegas residents. Tire Works got the message out through television, radio and print advertising, and the public responded. Over the next four years Tire Works grew aggressively as 12 additional stores were opened in the Las Vegas Valley. Today Tire Works is one of the leading independent tire and service dealers in Nevada with more than 150 employees and 14 Tire Works locations throughout the Las Vegas Valley. The Weightmans are opening 9 more Tire Works stores in Las Vegas, with plans to expand Tire Works into Arizona.
Jeff Weightman serves as the Chief Executive Officer of Tire Works Total Car Care. Thirty-five years of experience in the tire and automotive service industry included many years with Bridgestone Firestone of North America before he co-founded Tire Works. Mr. Weightman is responsible for the overall strategic management of Tire Works Total Car Care. He is a graduate of San Jose State University with a B.S. in Business.
Roshie Weightman serves as the Chief Financial Officer of Tire Works Total Car Care. Mrs. Weightman is a graduate of San Jose State University with a B.S. in Political Science and a minor in Finance. She earned a Jurist Doctorate degree in Law from the Santa Clara School of Law and practiced law for 11 years prior to starting a software design company, selling it and then later, co-founding Tire Works. Mrs. Weightman is responsible for the overall growth and development of Tire Works Total Car Care.
Tire Works' veteran retail sales expert with more than 25 years of experience in the tire industry, Keith Sullivan, is responsible for Tire Works' branding and sales efforts. Mr. Sullivan came to Tire Works from Big O Tires, growing its sales portfolio roughly 50% during his tenure there. Sullivan also served as senior Vice President of Retail with Tire Kingdom TBC Corporation in Florida, where he supervised the sales and marketing of 400 stores and with Bridgestone/Firestone USA where he held a Zone Vice President position over 329 stores in the Northeastern United States.
Controller Jenni Fayle joined Tire Works after seven years in public accounting. She is a graduate of Nevada State College with a degree in Business Management and Accounting. Ms. Fayle has streamlined the accounting department at Tire Works into one of the most thorough and efficient in the industry.
Tire Works offers a full range of tires and high quality repair services. Free services offered at Tire Works include tire rotations and flat repairs and a "Best Price on Tires Guarantee" for up to 30 days after purchase. Tire Works tires also come with a 30-Day Ride Guarantee. Additionally, Tire Works provides computerized monitoring of inventory to ensure that tires and parts are always in stock at every Tire Works location. Tire Works service technicians are certified by the National Institute for Automotive Service Excellence. Tire Works offers the best warranties on brakes, shocks and automotive services. It is the goal of the entire team at Tire Works to have 100% customer satisfaction in regard to quality, friendliness, professional care and time to completion.
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